In the TV SeriesEdit
Assistent Flores arrived with Mexican Ambassador Castillo to the Republic of Gilead when the two countries were attempting to negotiate trade deals. He went with her to meet Commander Waterford and other important Commanders in the Waterford household. Upon meeting Offred, she initially confuses him to be the ambassador, but it is later revealed that he is instead the assistant.
When Offred is left alone with Mr Flores, the ambassador's assistant, he informs her that Luke is alive in Canada, whereas Offred had assumed he was killed when they were captured at the border (though she did not witness his death, she heard shots being fired and never saw him again). Mr Flores knows Luke's full name, birthdate and birthplace, and also knows Offred's real name prior to meeting her, implying that what he says may be true. Mr Flores offers to help Offred to contact Luke by sending a message to him..